If you would like to contact us about your experience with our services, please email info@polycultural.org to get the process started, or complete the online surveys below.
Individual Settlement Counselling Satisfaction Survey
Group session participant feedback survey
Language classes satisfaction survey
Youth Job Connection feedback survey
Complaint Resolution Procedure
Polycultural is committed to providing high-quality services and addressing concerns in a fair, respectful, and timely manner. This procedure outlines the steps for submitting a complaint and explains how complaints are reviewed, investigated, and resolved to ensure accountability and continuous improvement.
Click here to view Polycultural's Complaint Resolution Procedure.